What is the process?
Once you have placed your order and have paid the non-refundable 50% deposit, a personal account will be automatically created for you. You will receive an email with a unique password and a link to log in to your personal account. Once you have logged in, you can update your account settings with your personal information and change your password if you wish. Your personal account allows you to view your order, manage your remaining payment and upload the copy for your collection. You can edit your copy as many times as you like. Once you have fully proofed your copy and are happy to proceed, simply click the ‘save and send’ button to submit it to our design team. One of our designers will send you an email to review the first draft of your collection within 3-5 business days. Your order includes 2 rounds of revisions, and your designer will work with you to make sure you are completely happy with your collection. Should you require further revisions beyond your included 2 rounds, there will be a charge of €20 per round. Once you have approved your designs and have submitted your remaining payment, your designer will email you your final, printable PDFs.
Is printing included?
Printing is not included. Your collection will be supplied to you as a printable, digital file in PDF format, which can be easily printed on your home printer, with your local print shop or emailed to your guests. Please note: If you plan to email your invitations, notify your designer upon approval so that we can remove the printer marks from your final PDFs. See How do I print my collection? for more information on printing.
How do I print my collection?
Our printable collections allow you to easily print at home on your personal printer, or with your local print shop. Please notify your designer upon approval if you plan to print your collection at home (or if you have a nice boss who’s letting you use the office printer). Upon request, we can supply your final printable PDFs with multiple designs per page to maximize the use of your pretty paper. If you plan to print your collection with your local print shop, simply supply them with your final printable PDFs and they will work with you directly to produce your designs.
What sizes are the elements in each collection?
Save the Date: 127mm x 177.8mm | 5in x 7in
Invitation: 127mm x 177.8mm | 5in x 7in
RSVP: 101.6mm x 152.4mm | 4in x 6in
Map: 127mm x 177.8mm | 5in x 7in
Thank you card: 101.6mm x 152.4mm | 4in x 6in
Ceremony Booklet: 127mm x 177.8mm | 5in x 7in
Menu: 127mm x 177.8mm | 5in x 7in
Place Setting: 88.9mm x 50.8mm | 3.5in x 2in
Table Number: 127mm x 177.8mm | 5in x 7in
Seating Chart: 297mm x 420mm | 11.7in x 16.5
What envelopes should I buy?
All of our collections have been designed to fit standard size envelopes; C5 (International standard) and A7 (North American standard). Envelopes can be found in a variety of colours and textures at most specialized stationery shops, as well as online.
How is my payment broken down?
We require a non-refundable 50% deposit when you place your order. The remaining balance is to be paid in full upon final approval of your collection. We will not release your final printable collection until we have received your final payment, and your balance owing has been cleared.
How do I submit my copy?
Once you have placed your order and have paid the non-refundable 50% deposit, a personal account will be automatically created for you. You will receive an email with a unique password and a link to log in to your personal account. Your personal account is where you will upload the copy for your collection. Whenever you’re ready, simply log in to your personal account and click the ‘upload your text’ button. Here you will find a copy box for each piece in your collection, with the ability to edit as many times as you like. Once you have fully proofed your copy and are happy to proceed, simply click the ‘save and send’ button to submit it to our design team. One of our designers will send you an email to review the first draft of your collection within 3-5 business days.
Please note: Copy cannot be edited once it has been submitted to our design team; any changes required after submission can be completed in one of the two rounds of revisions included with your order. You and Me Invitations are not liable for any spelling or informational errors, so please proof your copy carefully before it is uploaded. Your order includes 2 rounds of revisions, and your designer will work with you to make sure you are completely happy with your collection. Should you require further revisions beyond your included 2 rounds, there will be a charge of €20 per round.
Do you check spelling?
We do not offer a spell checking service. Our design team will use the copy exactly as it is supplied. You and Me Invitations will not be held responsible for any spelling or informational errors in your designs. There will be cost implications if an error is discovered after final approval has been received. Please proof your copy and designs thoroughly.
Can I order a sample?
We do not offer printing services, therefore we do not offer samples of our collections. We highly recommend that you test your printable collection on your home printer or ask your print shop to print you a sample to ensure that you are happy with the quality before proceeding with your full print run.
How will my payment be processed?
We use Stripe to process all payments directly through our online shop. Once you have paid your non-refundable 50% deposit, and have approved your collection, you’ll receive an email with a link to submit final payment for your balance owing. Once received, we will release your final printable collection.
Do you offer a custom design service?
Absolutely! We would be delighted to work with you on a custom collection. Please email us at [email protected] for more information, or to request a quote.
I won’t have the details for my seating chart, place cards or menu for several weeks. Is that ok?
No worries at all! We understand that the majority of couples won’t know this information until they have received all of their reply cards, which is typically 6 weeks before their big day. You can email our design team this information (fully proofed) whenever you have it ready, keeping in mind that we do require 3-5 business days to send back your design proofs. Approval time can take approximately 2 weeks once we receive your final copy. Please be sure to consider this turnaround time to ensure that you receive your final printable designs in time for your wedding day.